Archive for the ‘Business :: Sales / Service’ Category

Developing the art of appointment setting

Monday, January 28th, 2008

I work in the web development field. I do a lot of my initial contact over the phone and try to get in front of the customer to deliver a presentation and close the sale. Over the years I have refined my approach to sales appointment setting. In the beginning ...

How To Go About Auto Shipping

Tuesday, January 15th, 2008

There has never been an easier time to have your car or any other vehicle shipped to almost any other point in the world than the present. With the magic of the internet, finding the right companies to do your auto shipping for you can be a snap. Even if ...

I had to leave a not on the vending machine.

Tuesday, January 15th, 2008

I work in a factory. I always eat things from the vending machines when I am taking my fifteen minute breaks or on my half hour lunch break. I don't usually have a problem with the machines, but last night I had to leave a note on one of the ...

Customer Service Training Ideas

Friday, January 11th, 2008

Customer Service Training Ideas varies from company to company. For example if you are imparting training on product then you need to learn about the benefits and features of the particular product line. You can motivate the candidates to memorize the details. You can also make your training program enjoyable ...

Employee attendance

Wednesday, December 26th, 2007

Clyde always missing meetings?  Hilda often late or a “no show”?  Then why not put him or her in charge of the next meeting you have?  That way, the burden of employee attendance will be on someone else.  And Clyde or Hilda might just have a better way of encouraging employee ...

CRM Software Integration

Sunday, December 9th, 2007

Crm software integration is a terribly important subject for the growing business. Along with keeping track of all your customers' contact information in a database spreadsheet using a program like Excel, your CRM software needs to be able to work with your email, word processing and money management programs, too.